Almost one month day for day after the relaxation of lockdown restrictions, Novacel’s general director Jenkiz Saillet reviews its return to practice and shares the lessons learned from the Covid-19 pandemic.
On top of unexpected results that saw an increase in the volume of sales in comparison to the same time last year, Novacel reports that the protections put in place have encouraged consumers to return to normality without fear.
In addition, consumers have paid more attention to the origin of their eyewear, and have taken advantage of their individual appointments to find out more about what they are purchasing.
Covid-19 has allowed opticians to find out how they react in times of crisis, and develop new ways to add value for their clients, some of which will be adopted in the long run.
The pandemic is not over, but so far the situation is very promising.
Topic: Optical News
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